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SHIPPING & RETURNS

Shipping Policy

The shipping usually takes about 7 working days. There may be a delay in unusual circumstances. If you have any queries, feel free to mail us. For orders below Rs. 299, shipping of Rs. 30 will be applicable. 

Return & Exchange Policy

Return Policy : We accept Returns of products only incase if there is any unfortunate incident and you receive your Product DAMAGED or incase if you have received a wrong product by mischance. 

In such a case, we request you to contact us Immediately within 7 days of receiving such product by writing an email to us at theeartboxx@gmail.com with the details of the issue and attach relevant images in the email along with mentioning your Order Id. Please use the email id from which you had originally placed the order. 

Once your case is approved, we will check if a pickup is available in your area.If not it will be eligible for self-ship. Once we receive it and after Due Diligence, a replacement may be issued free of cost. In case of refund a processing fees of 15 % will be deducted on your total amount. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Cancellation Policy : All sales are final and we do not cancel and offer refunds. 

In a special circumstance where thee Art box offers a refund, the processing fee will not be refunded. 15 % of your order value will be deducted as processing fees.

If you have made Duplicate orders by mistake, please write to us at theeartboxx@gmail.com and we will be ready to help you. 

All Sales are Final.

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